Responsible Gambling
GENERAL
At StoneVegas Casino, we are deeply committed to promoting responsible gambling. Our goal is for you to have the best gaming experience, while also supporting you in understanding the social and financial risks of gambling. To ensure your gaming experience remains both safe and enjoyable, we provide a range of tools and support to help you play responsibly.
Gambling should always be viewed as an entertaining and exciting activity, not as a way to make money. However, we understand that for some players, it can be difficult to view gambling as a form of relaxation, and others may find themselves exposing themselves to financial risks they can’t afford to lose.
To help you maintain control and prevent gambling problems, we recommend the following tips:
- View gambling as a way to spend your leisure time, not as a source of income.
- Avoid chasing immediate wins, as there are always new opportunities to win.
- Only gamble with money you can afford to lose.
- Be aware of how much time and money you are spending on gambling.
Breaks and Self-Exclusion
If you feel the need to take a break from gambling, please contact our customer support, and we can temporarily suspend your access to our services.
If you wish to permanently close your account, you can contact us via email. We will process your request and close your account within 24 hours. It is your responsibility to inform us of any other existing accounts and ensure no new accounts are opened. We will do our best to prevent the creation of new accounts, but it is ultimately your responsibility to ensure compliance. The website cannot be held liable for any losses on other accounts.
Support Organisations
If you have any questions or concerns about responsible gambling, we recommend contacting one of the following support organisations for further help and guidance.
If you are worried that gambling may have a negative impact on your life or the lives of those around you, the following questions may help you assess the situation:
- Is your gambling interfering with your work, school obligations, or daily routines?
- Are you gambling to relieve boredom or simply to pass the time?
- Do you often gamble alone for long periods of time?
- Has anyone ever criticized your gambling behaviour?
- Have you lost interest in family, friends, or hobbies because of your gambling?
- Have you ever lied about how much time or money you've spent gambling?
- Have you ever lied, stolen, or borrowed money to gamble or pay off gambling debts?
- Are you reluctant to spend money on anything other than gambling?
- Do you continue gambling until you’ve lost all your money?
- Are you trying to win back the money you’ve lost?
- Do you feel hopeless or desperate when you run out of money while gambling?
- Does arguing, frustration, or disappointment trigger you to gamble?
- Do you feel depressed or even suicidal because of your gambling?
Seek Support
If you answered "yes" to several of these questions, it may be a sign that you have a gambling problem. In such cases, it's important to seek support. You can always contact one of the following organisations for help and guidance.
If you need help or support, there are several organisations that can assist you in managing a gambling problem:
GamCare: A leading, authoritative organisation that provides advice, support, and practical help to address the social consequences of gambling. Visit their website for more information.
Gamblers Anonymous: A community of men and women who have come together to solve their own gambling problems and help other problem gamblers. There are regional offices worldwide. Visit their website at www.gamblersanonymous.org for more details on the services they offer.
Gambling Therapy: Provides support and advice to people affected by gambling. You can find more information about their services on their website www.gamblingtherapy.org.
If you or someone you know needs help, we recommend contacting one of these organisations for further support and guidance.
Registration on our website is strictly prohibited for individuals under the age of 18 and is in violation of applicable law. We take age verification seriously and take full responsibility to ensure that all our customers are above the legal minimum age for gambling.
Important: If we discover that a player is under 18, any winnings from this account will be voided, and the player’s account will be blocked.
We encourage all players to ensure they meet the age requirement before registering, and we will continue to employ effective methods to prevent minors from accessing our services.
Parents have the ability to monitor their children's internet access and ensure they do not visit gambling sites. If you share your computer with family members or friends who are not permitted to register or gamble on our website, we recommend the following filtering and parental control solutions:
Net Nanny™ - www.netnanny.com
Net Nanny™ provides effective software to protect children from inappropriate online content, including gambling-related websites. We encourage all parents to take proactive steps to safeguard their children online.